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Why the Café sector?

We are a coffee loving nation, with the first coffee house established in the UK in the 1600’s. In those days, coffee houses were the meeting place for merchants, especially in London, they buzzed with people drinking coffee, making deals, swapping stories, playing board games and listening to music.

In the 1950s and 1960s, London’s Soho area became youthful, diverse, and eclectic; in turn, coffee shops started to emerge. Today our country’s capital has become a hotbed for coffee innovation in Europe, and plenty of micro roasters have started to emerge.

We are now used to seeing coffee shops on every street across the UK and with specialty coffee consumption growing at pace, it doesn’t seem like this is going to stop any time soon!

The coffee business is a fun, diverse, vibrant and energetic industry to work in. We are creative, innovative and value the contribution of every single team member, from our Barista’s to our Senior Leaders. And we have fun!

We engage in campaigns and latte art competitions, we dress up on every occasion possible (not just Christmas and Halloween), we raise funds for charity by doing group activities and we recognise our people at Awards Nights and Team Events.

But most of all, we love our guests and welcome every customer with a smile, a great coffee and more often than not, some tasty freshly made bites. We love what we do and we make sure our guests to do.

We would love you to join our teams, so here’s a showcase of the types of roles our industry offers.

Job opportunities in Cafés include:

Retail Hospitality (Stores)
  • General Managers

  • Assistant Managers

  • Team Leaders (Barista Maestro’s)

  • Barista – team members who love coffee and people


Full training is normally provided from Barista to General Manager. You don’t need any experience to start with, just a natural engaging personality and ideally, a love of coffee. But don’t worry, we can help you develop that too! We offer Career Paths that include Apprenticeships, on the job training and in-house development programmes.

Support Centre (Head Office)

Most coffee company’s have a full support centre, including but not limited to the roles below.


Board and Leadership:

CEO, Managing Director, Retail (Operations) Director, People Director/Head, Finance Director/Head, Property Director/Head, Mergers & Acquisitions Lead, Marketing Director/Head.

In turn, each of these department heads will lead teams with roles at various levels from Administrators to Senior Management.


Regional Managers, Operations/Area Managers, Central Support Subject Matter Experts, Productivity & Optimisation, Health & Safety roles.

People (HR):

Business Partners, Learning & Development, Talent Acquisition, Recruitment, Employee Relations, Benefits & Reward, Health & Wellbeing, Inclusion & Diversity, Organisation Development, Change and Admin roles.



Financial Controllers, Commercial Accountants (full and Part qualified), Business Analysts, Finance Business Partners, Finance Managers, Group & Tax, Payroll, Audit, Accounts Payable & receivable, Admin roles.



Head of Marketing, Retail Marketing, Brand Marketing, Local Marketing and Admin roles.


Commercial & Property:

Construction and Refurb Project Management, New Builds, Estate Management and Admin roles.


Mergers & Acquisitions:

Business Development Management, Commercial Liaison, Contract Agreement roles.

Supply Chain & Production:

Supply Chain Manager, Procurement, Distribution, Logistics and Production (Baker) roles.

We offer a wealth of exciting options that would suit all students of all ages, who would love to learn more about the world of coffee and be a part of one of the highest growth industries in the UK. Come and join us today!

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